Privacy Policy

Information You Provide: When you register, submit a listing, or contact us, we may collect: name, email address, phone number, business information, financial documents, payment information (processed by Stripe), and any other information you voluntarily provide.

Information Collected Automatically: We automatically collect certain technical information when you use the Platform, including: IP address, browser type and version, device identifiers, operating system, referring URLs, pages visited, time spent on pages, and clickstream data.

Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, maintain sessions, analyze usage, and deliver relevant content. You may disable cookies through your browser settings, but doing so may affect Platform functionality.

We use the information we collect for the following purposes: (a) to provide, operate, and improve the Platform; (b) to process payments and manage subscriptions; (c) to match buyers with relevant listings using AI tools; (d) to send service-related communications, including order confirmations and platform updates; (e) to respond to customer support inquiries; (f) to detect, prevent, and address fraud and security issues; (g) to comply with legal obligations; and (h) to analyze usage trends and improve platform performance.

We do not sell your personal information to third parties for their independent marketing purposes.

We may share your information with: (a) Service Providers who assist us in operating the Platform (e.g., Stripe for payments, cloud hosting providers, analytics platforms) under confidentiality agreements; (b) Other Users only to the extent you voluntarily make information public on a listing (e.g., contact name, phone, email on a business listing); (c) Law Enforcement or Legal Authorities when required by law, court order, or to protect the rights and safety of ExitBase or others; and (d) Business Transfers in connection with a merger, acquisition, or sale of assets.

We retain your personal information for as long as your account is active or as needed to provide services and comply with our legal obligations. If you delete your account, we will delete or anonymize your personal information within a reasonable period, except where retention is required by law or for legitimate business purposes such as fraud prevention.

We implement commercially reasonable technical and organizational security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (SSL/TLS), access controls, and regular security reviews.

However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials.

Depending on your jurisdiction, you may have the following rights regarding your personal information: (a) Access: Request a copy of the personal information we hold about you; (b) Correction: Request correction of inaccurate or incomplete data; (c) Deletion: Request deletion of your personal information, subject to legal retention requirements; (d) Objection: Object to certain processing of your information; (e) Portability: Request a portable copy of your data in a machine-readable format.

To exercise any of these rights, please contact us at support@exitbasebiz.com. We will respond to your request within 30 days.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, the right to opt-out of the sale of your personal information, and the right to non-discrimination for exercising your privacy rights.

ExitBase does not sell personal information as defined under CCPA. To exercise your CCPA rights, contact us at support@exitbasebiz.com.

ExitBase is not directed to children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete such information promptly.

Payment information is processed by Stripe, Inc., a PCI-DSS compliant payment processor. ExitBase does not store your full credit card number or financial account details. Your use of Stripe's services is governed by Stripe's Privacy Policy and Terms of Service. We encourage you to review Stripe's privacy practices at stripe.com/privacy.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Platform and updating the "Last Updated" date. Your continued use of the Platform after such changes constitutes acceptance of the revised policy.

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
support@exitbasebiz.com